Neighborly
Waco, TX
How it operates
The largest home-services franchisor, with brands spanning plumbing (Mr. Rooter), HVAC (Aire Serv), electrical (Mr. Electric), garage doors (Precision Door Service), restoration (Rainbow Restoration) and more. Its Tampa Bay exposure runs through independently owned franchisees rather than owned branches, which is a materially different ownership pattern from the PE roll-ups. KKR agreed to acquire Neighborly from Harvest Partners in July 2021, with HarbourVest participating.
Tampa Bay brands (0)
No Tampa Bay brand confirmed yet — tell us if you know one.
Capital events
Recapitalizations, sponsor changes, debt raises, bankruptcies and exits at the platform level. These set the clock that local brands live on.
- new sponsor — The Dwyer Group was acquired by The Riverside Company. [source]
- new sponsor — Riverside Company buys The Dwyer Group, franchisor of Mr. Rooter and Aire Serv. The Riverside Company acquired The Dwyer Group, the Waco, Texas multi-brand home-services franchisor whose systems include Mr. Rooter Plumbing, Aire Serv heating and air conditioning and Mr. Electric, all of which have franchised locations across Tampa Bay. Terms were not disclosed in the trade listing. This is a franchisor-level change of control: individual Tampa Bay franchises remained independently owned local businesses, so the practical effect on a homeowner is brand standards, pricing systems and call-center routing rather than a change in who owns the truck in the driveway. The Dwyer Group was later sold to Harvest Partners in 2018 and rebranded Neighborly. [source]
- exit — KKR agrees to acquire Neighborly from Harvest Partners; HarbourVest Partners participates. [source]
Frequently asked
Who owns Neighborly?
Neighborly is owned by its investors — KKR & Co. Inc., Harvest Partners, HarbourVest Partners, The Riverside Company — together with management.
Which Tampa Bay companies does Neighborly own?
None confirmed in our database yet.
Does Neighborly keep the local brand names?
The largest home-services franchisor, with brands spanning plumbing (Mr. Rooter), HVAC (Aire Serv), electrical (Mr. Electric), garage doors (Precision Door Service), restoration (Rainbow Restoration) and more. Its Tampa Bay exposure runs through independently owned franchisees rather than owned branches, which is a materially different ownership pattern from the PE roll-ups. KKR agreed to acquire Neighborly from Harvest Partners in July 2021, with HarbourVest participating.
Is Neighborly private equity?
Yes — it is a private-equity-backed platform (see the capital chain above).
Sources Reported — credible press
- Business Wire / KKR (2021-07-08) — press release. KKR acquisition announcement
- Neighborly (2021-07-08) — company site. Company posting of the same release
- White & Case LLP — other. Confirms Harvest Partners as seller
- ACHR News (2014-08-27) — trade press. ACHR News acquisitions archive listing: 'Aug. 27, 2014: The Dwyer Group Is Acquired by The Riverside Co.'
Researcher notes: Waco HQ is from general knowledge of the company, not from a fetched source — treat as unverified. Brand list and Tampa Bay franchisee mapping are gaps; a franchise-locator crawl would be needed. | MERGE, DO NOT DUPLICATE: a buyer record with slug 'neighborly' already exists in data/raw/buyers_investors.json. This record exists only to carry the 2014 Riverside capital event. Tampa Bay brand slugs left empty because no individual Tampa Bay Mr. Rooter / Aire Serv / Mr. Electric franchise has been researched and slugged yet.
See something wrong? Request a correction — we publish our corrections log.
Loading comments…